Pharmacy Dubreucq Spire

The pharmacy was well stocked and it is very large. We were looking for omega 3 vitamins. However because all of the items are section based on the product line instead of what they are it was difficult to find. There was a worker who was standing waiting for questions. So I went up to her to ask. My French is not great but I tried my best. She started to tell me where they were and then realized I didn’t fully understand her so she walked me to the first place I could find it. And then she pointed at another aisle and said there are more there. I had to look for five minutes before we could find the second one. I think since she literally wasn’t doing anything she could have shown me. And then told me what the difference was. You know service the customer. The line was also extremely long. It took over ten minutes to buy one thing.

I came to buy vitamins for children from the parapharmacy side, needing information I asked a counselor at the checkout next door. What did I do !! She just sent me packing and told me to go see the pharmacists. In the end I went to see another adviser who she was kind enough to answer me and gave me very good advice. Then I came back to the checkout, not a hello, not a goodbye. No politeness from him and it was only 9:30....

Hello all My name is Madame Joelle CHARLETTE for more than 20 years that I have been your client, I am outraged by what I read and what I hear because it is my turn to relate to you for more than 20 years the malicious, disrespectful comments, angry, your advisors must bear it without flinching! I admire them a lot. How can we overwhelm them? You say you have videos! what a great good thing! to notice the stamping of impatient people, the grumbling, the complainers who call out to us because we order too many items (they are in a hurry), those who pretend to go the wrong way in order to leave faster.....all this little world (the microcosm of society) your staff supports it, I have found for over 20 years with a lot of patience, kindness, and above all the most important professionalism that they have prevented from potentially serious errors!! !! thank you very much for all these women and men who have benefited from this professionalism. So I address a plea to you LET'S LEAVE THIS DEDICATED STAFF ALONE BECAUSE THEY ARE WELL WORTH IT (your employees), FOR 90% OF WONDERS ACHIEVED FOR 10% OF BEING NON-ROBOTIC HUMANS. I think you have the intelligence to put things into perspective because otherwise you wouldn't have so many former employees, right?? I was, I am and I will remain loyal to you thanks to your staff because the seniority of your employees keeps us loyal.... Sincerely.